Frequently asked questions
Where are you based?
We are based in Youghal, Cork and depending on our schedule we may be able to deliver at an additional fee.
Do you make any gluten free products or other allergies?
We offer this on request only, please get in touch before placing your order. We do not cater for other food allergies. Please read ingredients list thoroughly before purchasing.
Do you accept returns and cancellations?
We don't accept returns but if you need to change the details or cancel your order please contact us at least 5 days before the delivery/collection date.
Is my deposit refundable?
Deposits are non-refundable, although refunds may still be processed at the discretion of Tay's Cake Studio.
How do I order custom cakes and cupcakes?
Description of the design / sample image if you have something in mind
Do you deliver?
Delivery can be arranged over weekends and evenings depending on our schedule. Please get in touch and we will let you know if we have availability.
Do you make wedding cakes?
Yes, we absolutely do, you can find more information here.
How do I order mini cupcakes?
How far ahead should I place my order?
Please give us at least 2 weeks notice for custom cakes and cupcakes or large orders. For weddings we would recommend booking as soon as you know your special date, as some dates, especially in the summer months can book out 12 -18 months in advance.
How long will my cakes and cupcakes stay fresh?
Our bakes are made without artificial preservatives and we recommend eating on the day of purchase, however they will stay fresh for 2-3 days. If storing them for a few days leave them in their box in the fridge and allow them to
come to room temperature before serving, alternatively portion them out, cover in a double layer of cling film and freeze in a container.
What size are your brownies / blondies?
They are approx. 90mm x 60mm and you get 6 in a box. Place your order here
How to transport my cake / cupcakes?
Please place you cake / cupcakes in the footwell of your car, the cake / cupcakes should never be left on the seat. Please ensure your car is cool when collecting your cake / cupcakes so the buttercream and decorations do not melt.